Lexington Clinic is using athenahealth to assist you in accessing your online health information. It helps you manage and protect it using a single email and password. You can use this email and password anywhere you see the “Log in with athenahealth” button. This includes patient portals and other apps you use to manage your health records from various healthcare providers.
If this is your first login, you will not have an athenahealth account yet. Please refer to your healthcare provider’s instructions for registering for their patient portal. You will be walked through creating an Athenahealth account as part of that process.
How to Reset Your Lexington Clinic Patient Portal Password
To reset your Lexington Clinic Patient Portal Password, you must first navigate to the Patient Portal Welcome page. Once there, click on the ‘Forgot Password’ link. This is located below the ‘Log in with athenahealth’ button. Follow the directions below to reset your password.
If you are having difficulty finding your Patient Portal, please see the Find your portal or copy this link https://pxppapp.px.athena.io to your browser to find your portal. If you have issues resetting your password, contact your healthcare provider’s office directly. They can be able to send you a password reset email.
Follow these instructions to reset your password.
- To log in to your account, copy 13059-1.portal.athenahealth.com to your browser and launch it.
- Click the Forgot your Password? Link.
- Enter the email address you use to log into the Lexington Clinic Patient Portal and click Email me. You will receive a password reset email.
- Open the email and click on Create a new password. This will open the Create your new password page.
- Enter your new password twice, then click Save and continue to confirm it. You will need to verify your identity. Use the security option you selected during the initial setup of your athenahealth login.
- If you’ve set up text messaging as your security option, the following message will:
Note: If the phone number displayed in the message is incorrect, click Cannot verify? This applies if the phone was lost or discarded. Reset your account to reset your Patient Portal account.
- 1. Click Send code.
Note: If you do not receive the code within five minutes, check the phone number in the message. Make sure it is correct. If you’re still having issues, try restarting the phone. Ensure that you have cellular reception. Then click Send code again.
- 2. When you receive the security code on your phone, enter it in the space provided and click Verify.
- If you selected a security question when you set up your security option, the following page will:
- 1. Enter the answer to your security question.
Note: The athenahealth account does not distinguish between upper and lowercase letters. However, you must enter any spaces or special characters. Include these as you did when creating the answer.
- 2. Click Verify.
- After you verify your identity, the Lexington Clinic Patient Portal home will open.
