Privacy Policy

Who we are

Our website address is: https://mylexingtonclinic.org. Lexington Clinic’s policy outlines how they protect your information, your rights, and how data may be used. Here’s what’s important:

General Information

  • Lexington Clinic affirms that privacy is important and offers both a Privacy Policy and a HIPAA Notice of Privacy Practices.
  • They provide contact details for privacy-related issues:
    • Address: 1221 South Broadway, Lexington, KY
    • Phone: (859) 258-4000
    • Email: onlineforms@lexclin.com

What Information Is Protected

  • Protected Health Information (PHI)—this includes medical records, results, condition/treatment information, etc.—is covered.
  • Also, personal information like name, contact information, and possibly identifiers are used for billing or insurance.

How Information May Be Used or Disclosed

Lexington Clinic may use or share your PHI in several cases, including:

  • To provide medical treatment and coordinate care with other providers.
  • For billing and payment purposes, including communications with insurers.
  • For healthcare operations—quality review, audits, education, management, etc.
  • For appointment reminders, treatment alternatives, benefits, and services.
  • Where required by law—public health reporting, law enforcement, etc

Patient Rights

You have certain rights under this policy:

  • Right to access and copy your medical information.
  • Right to request corrections or amendments if something is wrong or incomplete.
  • Right to request restrictions on certain disclosures (for example, to family members) or how you are contacted.
  • Right to confidential communications (for example, request a specific method or place of communication).
  • Right to an accounting of disclosures—you can ask for a list of certain times your PHI was shared.
  • Right to notice of a privacy breach if unsecured PHI is compromised.

How to Request/Release Information

  • Lexington Clinic has a Release of Information (ROI) Department for medical records requests.
  • They provide forms to request copies or disclosure of records.
  • Patients are entitled to the first copy of their medical record free of charge (per Kentucky law), and there may be a fee for additional copies.

Employee & Staff Obligations

Confidentiality rules are strict: employees must not access records unless needed for their job, must not disclose patient information improperly

HIPAA compliance training is required for Lexington Clinic employees.